Contact Us
Getting a useful reply
Your message works best when it carries the details that let us act on it. Start with your player account name and the email address you registered with, then describe the issue in plain words. If the problem involves a deposit, a bonus or a withdrawal, name the transaction and roughly when it happened. Screenshots are welcome where they help, though the form may not accept attachments on every browser — if that happens, describe what the screen showed instead. The more concrete the facts, the fewer follow-up questions you will face.
What happens to your information
Everything you send through the form stays private. The team reads each message and uses the details only to sort out your query or to pass it to the right person inside the operation. Nothing you write is sold, shared for marketing or handed to outside parties. The record of your contact is kept only as long as needed to resolve the matter, then removed in line with standard data-handling practice. You are not put on any mailing list by writing in, and you will not receive promotional material as a side effect of contacting us.
Feedback about this website
Comments on how the site itself runs are treated separately from player-support questions. If you point out a broken link, a page that loads slowly or a review that reads as out of date, that note goes straight to the editorial team. Such feedback shapes what gets updated, corrected or rewritten next. We read every submission, and while we cannot promise that every suggestion will be acted on, each one is weighed against the site’s aim of giving Australian players straight, honest assessments of Tangiers. Where a complaint reveals a factual error in a review, the correction is made and the page is revised rather than quietly deleted.
If your message concerns your own gambling habits or account activity, the same privacy applies, but the response will come from the support side rather than the editorial side. For anyone who wants to step back from play, the site’s responsible-gambling section explains the self-exclusion options that are available, and the contact team can point you toward those details on request. No question is too small, and no feedback is ignored.